The moderating role of information technology capability in the relationship between supply chain collaboration and organizational responsiveness
研究基于中国208家企业的问卷调查，发现供应链协作正向影响组织响应性，且三种信息技术能力（外部导向、跨边界、内部导向）对此关系有不同方向的调节作用。
Purpose The purpose of this paper is to propose a model to test the relationship between supply chain collaboration (SCC) and organizational responsiveness. Three types of information technology (IT) capability are considered as moderators in this relationship. Design/methodology/approach The study conducted a questionnaire survey of 208 firms from various industries in China. Hierarchical regression analysis was used to test the hypotheses. Findings SCC positively affects organizational responsiveness. Both outside-in and spanning IT capability positively moderates this relationship, whereas inside-out IT capability has a negative moderating effect on this relationship. Originality/value This research extends the knowledge regarding the value creation process of SCC from an organizational learning perspective. The study explores the moderating roles of three types of IT capability in this process and further clarifies the relationship between SCC and organizational responsiveness.