消费者调节策略:在投票情境中减弱消费者参照效应

Consumer Regulation Strategies: Attenuating the Effect of Consumer References in a Voting Context

Psychology and Marketing · 2016
被引 13
ABS 3

中文导读

研究开发了两种消费者调节策略(基于线索和基于预算)的测量工具,并在2012年美国总统选举中证明,启动消费者身份会影响投票意向和行为,而该量表能有效检测这一效应。

Abstract

ABSTRACT Consumption cues (e.g., brands, money, and advertisements) can have powerful effects on cognition, perception, and behavior, yet how people regulate responses to such cues is not well understood. This is surprising given that consumption cues are increasingly present in nontraditional consumer contexts, such as healthcare, education, and politics. This research develops a measure of two types of consumer regulation strategies, cue‐based and budget‐based (studies 1–4), and demonstrates that these strategies influence how people respond to consumption cues in a political context (study 5). Specifically, in a study involving the 2012 American Presidential Election, priming survey participants as consumers (versus citizens) influenced both voting intentions and self‐reported voting behavior, and the newly developed consumer regulation scale was instrumental in detecting this effect. These findings suggest there may be merit in the escalating debate and concern over referring to voters as consumers.

消费者行为政治营销社会心理学认知心理学