慈善中的美貌溢价:满足捐赠者的“想要”与“应该”欲望

The Charity Beauty Premium: Satisfying Donors’ “Want” versus “Should” Desires

Journal of Marketing Research · 2016
被引 97
FT 50UTD 24ABS 4★

中文导读

研究发现捐赠者常选择更漂亮但需求较低的受助者,而非更需要的对象,这种偏好源于直觉决策,而深思熟虑则倾向于帮助更需要的对象。

Abstract

Despite widespread conviction that neediness should be a top priority for charitable giving, this research documents a “charity beauty premium” in which donors often choose beautiful, but less needy, charity recipients instead. The authors propose that donors hold simultaneous yet incongruent preferences of wanting to support beautiful recipients (who tend to be judged as less needy), but believing they should support needy recipients. The authors also posit that preferences for beautiful recipients are most likely to emerge when decisions are intuitive, whereas preferences for needy recipients are most likely to emerge when decisions are deliberative. These propositions are tested in several ways. First, when a beautiful recipient is included in basic choice sets, this recipient becomes the most popular option and increases donor satisfaction. Second, heightening deliberation steers choices away from beautiful recipients and toward needier ones. Third, donors explicitly state that they “want” to give to beautiful recipients but “should” give to less beautiful, needier ones. Taken together, these findings reconcile and extend previous and sometimes conflicting results about beauty and generosity.

慈善捐赠社会心理学决策行为美貌偏见