我是如何做到的……普华永道美国董事长谈如何让千禧一代员工保持敬业

How i did it... The U.S. Chairman of PWC on keeping millennials engaged

HARVARD BUSINESS REVIEW · 2014
被引 7
人大 AFT50ABS 3

中文导读

普华永道研究发现,仅靠未来成为合伙人的前景已不足以激励千禧一代员工,他们更看重当下的工作灵活性、培训机会和即时反馈。公司据此推出多项举措,如让员工选择奖金形式、提供灵活职业路径和非金钱奖励,有效提升了员工保留率和敬业度。

Abstract

PwC’s workforce is strikingly young: Two-thirds o f its employees are in their twenties and early thirties. In the past, the assumption has been that most hires will eventually move on to other firms or other careers, while a few will be promoted all the way up to partner--rewarding and justifying years of long hours in service to clients. But a recent study done by the company revealed that the allure of becoming partner someday is no longer enough to generate high levels of engagement. Millennials are less willing than Boomers to make their work lives an exclusive priority, even when offered the prospect of substantial future compensation. They want job flexibility in the here and now, along with opportunities for training and mobility and more frequent feedback and rewards. PwC has instituted several initiatives in response to the results of the study: Employees are asked for their ideas on how to invest in human capital and given choices about what form their bonuses will take. Career paths have become far more flexible. Life skills and leadership training and sabbaticals demonstrate appreciation in nonmonetary ways. Participation in corporate responsibility programs has improved retention and engagement. INSET: NOT YOUR FATHER'S FIRM

人力资源管理千禧一代员工敬业度工作灵活性人才保留