Extending the Concept of Control Beliefs: Integrating the Role of Advice Networks
研究了同事建议相关的控制信念对系统使用的直接影响，以及它如何调节其他控制信念（如技术兼容性、资源可用性）对系统使用的影响，基于112名员工三个月的数据。
Although control beliefs (CBs) can represent many different types of controls, information systems researchers have focused primarily on CBs related to technical compatibility, resource availability, and computer self-efficacy. More recent research has recognized that co-worker advice, which represents situated and improvised learning, can also be an important factor that can enable or impede system use. In addition, because advice from co-workers represents the social context by which the impacts of other traditional CBs are embedded, they may have the potential to alter the relationships between traditional CBs and system use. Against this backdrop, we examined the direct effects of CBs about advice from co-workers on system use as well as its ability to moderate the effects of other types of CBs on system use. To accomplish this, we conducted a three-month study of 112 employees in one business unit of an organization. Results supported our hypotheses that CBs about advice from co-workers directly influence system use and moderate the effects of other CBs on system use.