Using Value Chains to Enhance Innovation
探讨了企业的价值链（供应链）在过程创新和产品创新中的关键作用，分析了供应商和客户参与创新的趋势，并总结了如何利用外部资源提升创新绩效的研究与最佳实践。
Past research (along with our experience) suggests that a firm's supply chain (i.e., value chain) plays an integral role in its ability to not only reduce cost via process innovation, but also in its ability to develop new products and services. Evidence suggests the value chain is playing an ever‐more‐important role, with greater prevalence of distributed product development (spanning geographic, organizational, or firm boundaries) and open innovation (performed outside the firm). We discuss some of the trends with regard to supplier and customer involvement in the innovation process, and summarize some of the research exploring the rationale behind those trends and the research offering advice on how firms can use external resources to further improve their innovation performance. We present a number of examples that illustrate some best practices.