Business travellers' connections to home: ICTs supporting work‐life balance
研究了商务旅行者如何使用信息通信技术(ICT)与家庭保持联系,发现组织支持员工的工作生活平衡但未考虑出差者的特殊需求,并探讨了三种家庭连接实践。
This paper examines the role of information communication technology in enabling connections to home for work‐related travellers. Although digital connectivity for work‐related tasks are well researched, the use of digital technology for home communication is under‐researched. The study draws on a qualitative study of UK ‐based organisations and business travellers to explore how these travellers use ICT s for personal use while ‘on the move’. The findings reveal that organisations are supportive of work‐life balance for employees, but fail to consider specific needs of those whose work takes them away from home. For business travellers, insights are gained into practices around connecting to home and the value of this virtual presence for relationships with family while absent and work‐life balance. The study identifies and discusses practice occurring around three activities; checking in, maintaining relationships with home and sharing experiences.