社会服务场景、密度和餐厅类型对人际服务质量感知的影响
The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
International Journal of Hospitality Management · 2016
被引 140
ABS 3
- Lydia Hanks 通讯
- Nathan Line
- Woo Gon Kim
服务营销消费者行为餐饮管理社会心理学