看见更多橙色:监狱情境中的组织尊重与积极身份转变

Seeing More than Orange: Organizational Respect and Positive Identity Transformation in a Prison Context

ADMINISTRATIVE SCIENCE QUARTERLY · 2016
被引 111
人大 A+FT50UTD24ABS 4*

中文导读

研究监狱中受雇囚犯如何通过两种尊重(普遍化与特殊化)实现身份解耦,构建过渡身份,最终达成身份整合并提升工作表现与幸福感。

Abstract

This paper develops grounded theory on how receiving respect at work enables individuals to engage in positive identity transformation and the resulting personal and work-related outcomes. A company that employs inmates at a state prison to perform professional business-to-business marketing services provided a unique context for data collection. Our data indicate that inmates experienced respect in two distinct ways, generalized and particularized, which initiated an identity decoupling process that allowed them to distinguish between their inmate identity and their desired future selves and to construct transitional identities that facilitated positive change. The social context of the organization provided opportunities for personal and social identities to be claimed, respected, and granted, producing social validation and enabling individuals to feel secure in their transitional identities. We find that security in personal identities produces primarily performance-related outcomes, whereas security in the company identity produces primarily well-being-related outcomes. Further, these two types of security together foster an integration of seemingly incompatible identities—”identity holism”—as employees progress toward becoming their desired selves. Our work suggests that organizations can play a generative role in improving the lives of their members through respect-based processes.

组织行为学社会心理学身份认同监狱管理工作场所尊重