Bullying at work: Cognitive appraisal of negative acts, coping, wellbeing, and performance.
基于认知评估理论，研究个体对职场负面行为的认知评估和应对策略如何调节其对幸福感与绩效的影响，发现自我认同为被欺凌者及问题聚焦应对的效果因情境而异。
The negative outcomes of experiencing workplace bullying are well documented, but a strong theoretical explanation for this has been relatively neglected. We draw on cognitive appraisal theory to suggest that individuals' appraisals of and responses to negative acts at work will moderate the impact of said acts on wellbeing and performance outcomes. In a large study (N = 3,217) in Southeast Asia, we examine moderators in the form of (a) the extent to which individuals identify themselves as being bullied and (b) the coping strategies that individuals use to deal with negative acts. We find that these factors do moderate the impact of experiencing negative acts, in particular work-related negative acts. When individuals are subject to work-related negative acts but do not see themselves as being bullied they report higher levels of performance than those who do identify themselves as being bullied. Problem-focused coping was found to be effective for those sometimes targeted, but for persistent targets was detrimental to wellbeing. The present research has important implications for bullying research in examining factors that contribute to outcomes of bullying. (PsycINFO Database Record