Trust as a key for strategic management? The relevance of council–administration relations for NPM-related reforms in German local governments
基于德国五个城市的案例研究，分析了议会与行政部门之间的信任关系如何影响新公共管理理念在地方政府的实施，对公共管理学者和实践者理解改革成败有参考价值。
This paper contributes to the discussion about varieties in the implementation of New Public Management (NPM) ideas. The example of strategic management in German municipalities is used to point out the relevance of council–administration relations for the implementation of NPM-related management concepts. Based on ideas from institutional theory and public-service bargain models, a concept of trust is used for the analysis of implementation processes. Results are drawn from qualitative research in five case studies. It is shown that trust is a useful concept for understanding the implementation of management instruments in the public sector.