锚定效应对消费者支付意愿和接受意愿的影响

Anchoring Effects on Consumers’ Willingness‐to‐Pay and Willingness‐to‐Accept

Journal of Consumer Research · 2004
被引 0
FT 50UTD 24ABS 4★

中文导读

通过四项实验,研究了消费者在购买和出售决策中,任意锚定值如何影响其支付意愿和接受意愿,发现锚定效应在交易意愿不确定时最强。

Abstract

We examine the susceptibility of consumers' willingness-to-pay (WTP) and willingness-to-accept (WTA) judgments to influence by arbitrary anchors. The results of four studies suggest that, although circumstantial differences between buying and selling decisions can lead to systematic differences in susceptibility to anchoring effects, the principles governing the impact of anchoring on WTP and WTA judgments are essentially the same. In particular, robust anchoring effects are observed when the anchor relates to the focal source of uncertainty. Further, WTP and WTA judgments are most susceptible to anchoring (and endowment) effects under uncertainty about the desire to trade. The implications of this research for our understanding of anchoring and endowment effects are discussed.

消费者行为行为经济学营销学决策心理学