‘You will like it!’ using open data to predict tourists' response to a tourist attraction
研究利用TripAdvisor上的游客评论等开放数据,通过Mathematica软件分析并建立分类模型,预测游客可能选择的旅游目的地,对旅游行业有实践指导意义。
The increasing amount of user-generated content spread via social networking services such as reviews, comments, and past experiences, has made a great deal of information available. Tourists can access this information to support their decision making process. This information is freely accessible online and generates so-called “open data”. While many studies have investigated the effect of online reviews on tourists’ decisions, none have directly investigated the extent to which open data analyses might predict tourists’ response to a certain destination. To this end, our study contributes to the process of predicting tourists’ future preferences via MathematicaTM, software that analyzes a large set of the open data (i.e. tourists’ reviews) that is freely available on tripadvisor. This is devised by generating the classification function and the best model for predicting the destination tourists would potentially select. The implications for the tourist industry are discussed in terms of research and practice.