Governing the City
基于维也纳、伦敦和芝加哥的分析,本文提出城市领导者将城市视为生态系统,采用“扩展企业”或“平台市场”结构,并需要动态协调管理以应对环境变化。
Governing a city is arguably one of the most complex management tasks facing organizational leaders. Based on an analysis of Vienna, London, and Chicago, this article demonstrates that city leaders treat cities as ecosystems, structured and governed either as “extended enterprises” where inputs from specialized organizations are coordinated and integrated into the final service or as “platform markets” where direct interactions between third-party service providers and citizens are facilitated by the city leaders. If cities are viewed as the “ecosystem of ecosystems,” then successful city governance requires an orchestration approach where leaders choose the appropriate structure and manage the ecosystem dynamically in a constantly changing environment.