隐于无形:规模在组织关注议题中的重要性

Hidden in Plain Sight: The Importance of Scale in Organizations’ Attention to Issues

Academy of Management Review · 2017
被引 224
人大 A+FT50UTD24ABS 4*

中文导读

指出,组织有时未能注意到某些议题,不仅因为注意力失败,还因为议题相关过程的时空规模过大或过小,从而逃脱了组织的注意。这有助于理解为何某些议题被忽视,对理论和实践均有启示。

Abstract

The organizational attention literature has an epistemological bias, in that it explains how and why organizations notice issues. The ontological or real attributes of the issues are largely ignored, subordinated, or confounded with this epistemological orientation. In this article we argue that organizations sometimes miss issues, not only because of attentional failures but also because of the temporal and spatial scale of the underlying processes related to the issues. Some processes are of such large or small scale they escape organizational attention. We argue that large-scale processes, such as those related to climate change, require broad attentional extent, whereas small-scale processes, such as those related to local variations in poverty, require fine attentional grain. This work aims to shed light on the relatively underexplored question of why some issues are not noticed, with important implications for both theory and practice.

组织注意力问题规模注意力范围注意力粒度