Targeted workplace incivility: The roles of belongingness, embarrassment, and power
研究考察了单一施暴者的职场不文明行为如何通过受害者的归属感和尴尬感影响其工作不安全感与身体症状，并发现施暴者权力会加剧受害者的尴尬感。
Summary Research to date has largely been unclear about whether a single perpetrator is sufficient to instigate the well‐documented negative consequences of workplace incivility. In the current research, we examine the extent to which perceived belongingness and embarrassment mediate the relationship between incivility from a single perpetrator and two important outcomes (job insecurity and somatic symptoms), and the extent to which the perpetrator's power moderates these relationships. Across two studies using different methods, we find that incidents of single perpetrator incivility are associated with target feelings of isolation and embarrassment, which in turn relate to targets' perceived job insecurity and somatic symptoms (Studies 1 and 2) both the same day and three days later (Study 2). Moreover, we find that perpetrator power moderates the relationship between incivility and embarrassment, such that targets are more embarrassed when the perpetrator is powerful. Implications for theory and practice are discussed. Copyright © 2017 John Wiley & Sons, Ltd.