Do Innovative Work Practices and Use of Information and Communication Technologies Motivate Employees?
研究了创新工作实践和信息通信技术使用对员工动机的影响，发现团队合作、质量规范、正式评估、管理认可和家庭友好政策等实践有积极作用，而促进信息获取的ICT（如工作流、互联网和电子邮件）最能营造激励环境。
I investigate the impact of innovative work practices and information and communication technologies ( ICT ) use on employees’ motivations. The paper provides new and interesting results on how firms can build a motivational environment. Within an original instrumenting framework, I modify what previous analyses reveal about quality circle and training participation. The results confirm the positive role of work practices such as teamwork, quality norms, formal appraisals, management recognition, and family‐friendly policies. The ICT that most contributed to the development of a motivational environment are those that facilitate access to information and knowledge such as workflow, Internet, and e‐mail.