A HOLISTIC CONCEPTION OF SUSTAINABLE BANKING: ADDING VALUE WITH FUZZY COGNITIVE MAPPING
构建模糊认知映射模型，动态分析可持续银行关键因素及其相互影响，帮助银行管理者与政策制定者提升决策效率。
Integrating sustainability into the banking activity is an increasingly necessary but extremely challenging issue currently facing financial institutions. It is therefore becoming ever more important to understand the key determinants of sustainable banking and how they inter-relate with each other. This research aims to build a cognitive map – a fuzzy cognitive map (FCM) in particular – to model, dynamically analyze and test the reciprocal influence of key factors underlying sustainable banking. FCMs have been shown to be particularly useful for handling complex decision problems characterized by lack of information or unavailable data. They constitute a methodological framework that allows for a reduction of omitted determinants – in this case, with regard to sustainable banking – and are typically able to provide a greater understanding of the cause-and-effect relationships between such determinants. We anticipate implications and practical applications for both bank managers and policymakers aiming to increase the efficiency of their decision making in the context of sustainable banking.