Two birds, one stone? Positive mood makes products seem less useful for multiple‐goal pursuit
研究发现，积极情绪会让消费者觉得多重目标之间的冲突更大，从而降低对多功能产品能同时满足多个目标的评价。
Abstract Negotiating the pursuit of multiple goals often requires making difficult trade‐offs between goals. In these situations, consumers can benefit from using products that help them pursue several goals at the same time. But do consumers always prefer these multipurpose products? We propose that consumers' incidental mood state alters perceptions of products in a multiple‐goal context. Four studies demonstrate that being in a positive mood amplifies perceptions of differences between multiple conflicting goals. As a consequence, consumers are less likely to evaluate multipurpose products as being able to serve multiple distinct goals simultaneously. We conclude by discussing implications of these findings for marketers of multipurpose products.