酒店-餐厅形象及物理环境、服务、食品质量对满意度和意向的影响
Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention
International Journal of Hospitality Management · 2017
被引 407 · 同刊同年前 5%
ABS 3
- Heesup Han
- Sunghyup Sean Hyun 通讯
酒店管理餐饮管理服务质量消费者满意度旅游与接待业