Technologies That Support Marketing and Market Development in SMEs-Evidence from Social Networks
研究了中小企业使用社交网络的前因和绩效结果,发现创业导向正向影响社交网络使用,而响应型市场导向无显著作用;社交网络使用间接促进企业增长,且大企业呈现相反效应。
This study builds on previous research on information technology implementation and usage in small and medium-sized enterprises (SMEs) and applies a special focus on social networks. Specifically, this research investigates antecedents of social network usage in SMEs and respective performance outcomes. The results show that entrepreneurial orientation is positively related to social network usage in SMEs, whereas responsive market orientation shows no effect. Social network usage is not directly related to SME growth; yet it mediates the relationship between entrepreneurial orientation and SME growth. Interestingly, large firms show the opposite effects regarding antecedents and performance-related consequences of social network usage.