公共部门少花钱多办事的效果:来自大规模调查的证据

The Effects of Doing More with Less in the Public Sector: Evidence from a Large‐Scale Survey

Public Administration Review · 2017
被引 57
ABS 4★

中文导读

基于34个欧洲国家的大规模调查,研究公共部门在工资削减和工作要求增加的情况下,员工工作满意度和动机的变化,发现两者均受负面影响,但价值观一致可缓解动机下降。

Abstract

Abstract Since the onset of the Great Recession, “doing more with less” has become a policy mantra. To do more with less, a range of governments have concurrently imposed wage cuts and greater work demands on public employees. This article assesses the impact of these changes on the job satisfaction and work motivation of public employees in 34 European countries. Congruent with previous studies linking income and working hours with job attitudes, the article finds a negative impact on both. There are no free austerity lunches: while public employees may work longer hours for lower pay, they are less satisfied and less motivated when doing so. One caveat applies: the effect on motivation—although not satisfaction—is mitigated when employees feel that their values are aligned with those of their organization. This puts a premium on public managers fostering value alignment, particularly when it is hardest to achieve: in times of cutbacks .

公共管理公共部门工作满意度工作动机财政紧缩