什么造就了空间入侵者?乘客对飞机旅行中个人空间入侵的感知

What makes a space invader? Passenger perceptions of personal space invasion in aircraft travel

Ergonomics · 2017
被引 27
ABS 3

中文导读

通过问卷调查,研究了飞机乘客如何受到个人空间入侵的影响以及他们如何适应或应对这些入侵,发现入侵不仅由物理因素引起,还包括噪音、气味等感官因素,对共享空间设计有启示。

Abstract

The invasion of personal space is often a contributory factor to the experience of discomfort in aircraft passengers. This paper presents a questionnaire study which investigated how air travellers are affected by invasions of personal space and how they attempt to adapt to, or counter, these invasions. In support of recent findings on the factors influencing air passenger comfort, the results of this study indicate that the invasion of personal space is not only caused by physical factors (e.g. physical contact with humans or objects), but also other sensory factors such as noise, smells or unwanted eye contact. The findings of this study have implications for the design of shared spaces. Practitioner Summary: This paper presents a questionnaire study which investigated personal space in an aircraft environment. The results highlight the factors which affect the perception of personal space invasion in aircraft and can therefore inform the design of aircraft cabin environments to enhance the passenger experience.

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