众包消费者研究

Crowdsourcing Consumer Research

Journal of Consumer Research · 2017
被引 602 · 同刊同年前 3%
FT 50UTD 24ABS 4★

中文导读

评估了众包样本(如亚马逊MTurk)在消费者研究中的可靠性,并提出高质量研究的指南,帮助研究者判断何时以及如何有效使用众包数据。

Abstract

Abstract Data collection in consumer research has progressively moved away from traditional samples (e.g., university undergraduates) and toward Internet samples. In the last complete volume of the Journal of Consumer Research (June 2015–April 2016), 43% of behavioral studies were conducted on the crowdsourcing website Amazon Mechanical Turk (MTurk). The option to crowdsource empirical investigations has great efficiency benefits for both individual researchers and the field, but it also poses new challenges and questions for how research should be designed, conducted, analyzed, and evaluated. We assess the evidence on the reliability of crowdsourced populations and the conditions under which crowdsourcing is a valid strategy for data collection. Based on this evidence, we propose specific guidelines for researchers to conduct high-quality research via crowdsourcing. We hope this tutorial will strengthen the community’s scrutiny on data collection practices and move the field toward better and more valid crowdsourcing of consumer research.

消费者研究数据收集众包方法研究方法论