Supervisors' emotional exhaustion and abusive supervision: The moderating roles of perceived subordinate performance and supervisor self-monitoring
基于资源保存理论，通过两项实地研究和一项情景实验发现，主管情绪耗竭、下属绩效感知和主管自我监控三者共同影响下属对辱虐管理的感知，其中低自我监控的主管面对绩效较差的下属时更易因情绪耗竭而做出辱虐行为。
Drawing from conservation of resources theory, this study aims to create new knowledge on the antecedents of abusive supervision. Results across 2 independent field studies within a manufacturing context (Study 1) and a customer service context (Study 2) consistently demonstrated a 3-way interaction pattern, such that supervisors' experiences of emotional exhaustion, perceived subordinate performance, and self-monitoring were jointly associated with subordinates' abusive supervision perceptions. A supplementary scenario experiment further corroborated this pattern. Together, the present studies illustrate a contingency model of abusive supervision's origins, highlighting emotional exhaustion as an important risk factor that is particularly likely to trigger abusive behavior among supervisors with lower (rather than higher) self-monitoring who are faced with a relatively underperforming subordinate. As such, this research advances the abusive supervision literature by offering new insights into the complex resource conservation processes that may give rise to subordinates' abuse perceptions.