不同乘客安检程序背景下感知安全、隐私与不信任对航空旅行选择的影响

Exploring Perceived Safety, Privacy, and Distrust on Air Travel Choice in the Context of Differing Passenger Screening Procedures

Journal of Travel Research · 2017
被引 34
ABS 4

中文导读

研究乘客对航空旅行安全的感知、对隐私和当局信任的态度如何影响他们在不同侵入性安检程序下的旅行选择,发现信任当局者更愿国际旅行,而机上安全感低者倾向不旅行。

Abstract

This article examines perceptions of how safe airline travel is and respondents’ level of concern over privacy and trust of authorities. These attitudes are then used to understand the choice to travel under passenger screening processes with differing levels of invasiveness. We find that travelers who are more trusting of authorities are more likely to choose to travel internationally, whereas those with low overall feelings of safety while onboard an aircraft are predisposed to not travel. Our analysis reveals what attitudes and potential screening measures are linked to this feeling of overall safety, chief among which is the presence of visible uniformed police. Our results are also novel as they study these attitudes in the context of a spate of recent air-related disasters; finding no desire to accept screening processes that invade privacy beyond what is currently practiced.

航空旅行乘客安检感知安全隐私信任