Demographic diversity in the workplace and its impact on employee voice: the role of trust in the employer
基于707名酒店员工的调查数据，研究发现雇主信任是影响员工建言评价的最关键因素，且性别、代际和任职年限对建言评价有不同影响，对HR管理者有参考价值。
This article examines the relationship between demographic diversity principles and evaluations of employee voice. An analysis of survey data from 707 employees working at 37 hospitality institutions with different star categories confirmed that trust in the employer, followed by the modest contribution of education, is of the utmost importance in the evaluation of voice systems by all employees. Employee evaluations of voice opportunities were found to display differences between male and female employee groups. While generational cohort was a differentiating attribute for the male group, job tenure had the same effect for the female employees. Implications for future research and for HR managers are discussed.