职场排斥与主动客户服务绩效:基于资源保存理论的视角
Workplace ostracism and proactive customer service performance: A conservation of resources perspective
International Journal of Hospitality Management · 2017
被引 166
ABS 3
- Hong Zhu
- Yijing Lyu 通讯
- Xincai Deng
- Yijiao Ye
组织行为学人力资源管理服务营销旅游与酒店管理