The impact of high‐quality workplace relationships in public organizations
研究了公共组织中高质量工作关系与工作压力、承诺和社会影响的关系，发现社会影响在高质量工作关系与承诺及工作压力之间起正向中介作用。
Research has long found that high‐quality workplace relationships have a beneficial impact on employees and organizations. Although these studies have developed elaborate models to examine high‐quality workplace relationships, none were found to explore the association between high‐quality workplace relationships and job stress/exhaustion, commitment, and social impact. To fill this void in the literature, models were developed to explain the expected association that these employee attitudes have with one another. These models were then tested on full‐time, public employees. Several important findings emerged. First, high‐quality workplace relationships were positively related to social impact. Next, social impact was found to positively mediate the relationship between high‐quality workplace relationships and commitment. Finally, social impact was found to positively mediate the relationship between high‐quality workplace relationships and job stress/exhaustion. This latter finding was contrary to expectations.