Guanxi and high performance work systems in China: evidence from a state-owned enterprise
研究了中国国有企业中“关系”与高绩效工作系统(HPWS)的关系,发现关系正向影响HPWS和信任,HPWS又正向影响信任和工作满意度,且HPWS在关系与信任、工作满意度之间起中介作用。
Existing high performance work system (HPWS) research has rarely considered cultural influences. This study investigates the relationships between guanxi, HPWS and employee attitudes in China. A data-set consisting of 226 employees in a Chinese state-owned enterprise in the railway sector was used to test the hypotheses. Using structural equation modelling as an analytical tool, we found that guanxi was positively related to HPWS and trust. Similar to research in the Western context, HPWS was found to be positively related to trust and job satisfaction. Moreover, the results also revealed that HPWS mediated between guanxi and both trust and job satisfaction. Theoretical and practical implications are both discussed.