Information Disclosure to Biometric E-gates: The Roles of Perceived Security, Benefits, and Emotions
研究了511名美国航空旅客对生物识别电子闸门信息披露的影响因素，发现安全感知和披露收益直接影响披露行为，而正负情绪则通过影响安全感知间接起作用。
Biometric authentication systems, such as electronic (e-)gates are increasingly important in air travel because of the growing traveler flows and security challenges. Such systems allow for accurate authentication and the improvement of the air travel experience, while enhancing the security of the overall travel system. To authenticate, the travelers are required to disclose biometric information. Grounded in equity and emotion theories and using data from 511 US air travelers, this study examined several antecedents of biometric information disclosure to e-gates. It was found that security perceptions and benefits of disclosure had strong impacts on disclosure, while positive and negative emotions influenced travelers’ perceptions of security.