美的标准:零售环境中人体模特的影响

Standards of Beauty: The Impact of Mannequins in the Retail Context

Journal of Consumer Research · 2017
被引 57
FT 50UTD 24ABS 4★

中文导读

通过六项研究,发现低外貌自尊的消费者(无论男女)在接触展示外貌相关产品的人体模特时,会因感到威胁而更负面地评价该产品。

Abstract

Abstract Across six studies, a female mannequin is demonstrated to have negative implications for both male and female consumers low in appearance self-esteem. In particular, consumers who are lower in appearance self-esteem evaluate a product displayed by a mannequin more negatively as compared with consumers higher in appearance self-esteem. As mannequins signal the normative standard of beauty and consumers with low self-esteem in regard to their appearance believe they fail to meet this standard, these consumers become threatened by the beauty standard when exposed to a mannequin and in response denigrate the product the mannequin is displaying. We provide evidence for the underlying process in three ways: 1) through the finding that the effect for male and female consumers with low appearance self-esteem arises only when the mannequin is displaying an appearance-related product, 2) through mediation analysis demonstrating that the mannequin conveys society’s standard of beauty and that this negatively impacts product evaluations, and 3) through mitigation of the effect by removing the presence of threat via a self-affirmation task or decreasing the mannequin’s beauty (e.g., marking its face, removing its hair, or removing its head). Multiple avenues for future research are forwarded.

消费者行为零售营销自我认知广告心理学产品评价