‘Managing successful change in the public sector’: a view from the consultants’ world
基于对680名意大利公共部门咨询顾问的调查，检验Fernandez和Rainey的变革驱动因素模型，发现清晰愿景与高层承诺最为关键，而资源可用性等作用较小。
Our paper presents the results of a survey on the perceptions of 680 Italian public-sector consultants on the drivers of successful organizational change according to Fernandez and Rainey’s model. The results show that the consultants mostly confirm the model, though recognizing that the various drivers have different degrees of relevance. A clear vision and plan for change and the top management’s commitment are seen as central in change processes, whereas interestingly, resource availability and a comprehensive approach to change appear to play a less relevant role.