The impact of supervisor–subordinate racial-ethnic and gender dissimilarity on mentoring quality and turnover intentions: do positive affectivity and communal culture matter?
研究美国企业197名员工发现，上下级种族差异会降低指导质量并增加离职意向，但员工积极情感能缓解这种负面影响。
Demographic dissimilarity in supervisor–subordinate dyads is often associated with negative subordinate work experiences. Extending relational demography and mentoring research, the authors examined whether employee positive affectivity and communal culture ameliorated the negative effects of supervisor–subordinate racial (gender) dissimilarity on mentoring quality and reduced turnover intentions. Within a sample of 197 employees from various U.S. companies, racial dissimilarity was negatively related to mentoring quality and this relationship was stronger among employees who were lower in positive affectivity. Finally, mentoring quality mediated the racial dissimilarity–turnover intentions relationship, as moderated by positive affectivity. Specifically, racial dissimilarity reduced mentoring quality, thereby increasing turnover intentions, especially for employees who were low in positive affectivity. The research and practical implications of the study findings are noted.