数值助推:利用加速分数提升表现

Numerical Nudging: Using an Accelerating Score to Enhance Performance

Psychological Science · 2017
被引 19
FT 50ABS 4★

中文导读

研究发现,呈现给人们的数字如果以越来越快的速度增长(即加速),能显著提升他们在持续任务中的表现,这一效应独立于数字的绝对大小和速度,且不依赖具体奖励。

Abstract

People often encounter inherently meaningless numbers, such as scores in health apps or video games, that increase as they take actions. This research explored how the pattern of change in such numbers influences performance. We found that the key factor is acceleration-namely, whether the number increases at an increasing velocity. Six experiments in both the lab and the field showed that people performed better on an ongoing task if they were presented with a number that increased at an increasing velocity than if they were not presented with such a number or if they were presented with a number that increased at a decreasing or constant velocity. This acceleration effect occurred regardless of the absolute magnitude or the absolute velocity of the number, and even when the number was not tied to any specific rewards. This research shows the potential of numerical nudging-using inherently meaningless numbers to strategically alter behaviors-and is especially relevant in the present age of digital devices.

行为经济学消费者心理学数字营销决策科学