Abercrombie & Fitch效应:身体优势对男性顾客地位信号消费的影响

The Abercrombie & Fitch Effect: The Impact of Physical Dominance on Male Customers' Status-Signaling Consumption

Journal of Marketing Research · 2017
被引 117
FT 50UTD 24ABS 4★

中文导读

研究发现,面对身体占优的男性员工时,男性顾客比女性花更多钱、买更贵商品,尤其身材矮小或睾酮水平低的男性更倾向通过价格或大Logo来彰显地位,源于同性竞争心理。

Abstract

Consumer lay theory suggests that women will spend more money than men in the presence of a physically dominant male employee, whereas theories of intrasexual competition from evolutionary psychology predict the opposite outcome. A retail field study demonstrates that male customers spend more money and purchase more expensive products than their female counterparts in the presence (vs. absence) of a physically dominant male employee. This effect has a more powerful impact on male customers who lack bodily markers of dominance (shorter stature or measures linked to lower levels of testosterone). When confronted with other physically dominant (vs. nondominant) men, these male customers are particularly prone to signal status through price or logo size. Their elevated feelings of intrasexual (male-to-male) competitiveness drive them to spend more money on status-signaling, but not functional, products and to prefer and draw larger brand logos. Because pictorial exposure is sufficient for the effect to occur, these findings are not limited to in-store interactions with dominant male employees but have broad implications for marketing and advertising.

消费者行为进化心理学市场营销性别差异