Building resilience in SMEs of perishable product supply chains: enablers, barriers and risks
通过对澳大利亚易腐产品供应链30位管理者的访谈，构建了中小企业韧性建设的整体框架，识别了推动因素、障碍与风险，发现供应链内部因素是主要风险来源，且韧性水平因企业规模和节点位置而异。
SMEs of perishable product supply chains (PPSCs) are critical to sustaining fresh food supply and global economy. However, they face immense challenges given the nature of their operations. Surprisingly, the literature lacks research on the distinct intra- and inter-organisational factors intertwined to build resilience in these firms. From the semi-structured interviews conducted with 30 managers of a PPSC in Australia, we developed a holistic framework to build resilience in SMEs of PPSCs. The findings offer novel insights into research and practice including an optimal portfolio of enablers, barriers and risks towards building resilience. The analysis reveals that most risks stem from the factors that are internal to the supply chain, thus necessitating a strong supply chain collaboration. The level of resilience, barriers and risks varies considerably within SMEs depending on their size (small vs. medium) and location of nodes in the supply chain. Interestingly, the SMEs with consortium support demonstrate better resilience and performance.