世界遗产作为安慰剂品牌:三个地点的比较分析与营销启示

World Heritage as a placebo brand: a comparative analysis of three sites and marketing implications

Journal of Sustainable Tourism · 2017
被引 88
ABS 3

中文导读

通过比较美国独立厅、塞尔维亚斯图代尼察修道院和摩洛哥沃吕比利斯考古遗址的游客调查(n=771),发现世界遗产品牌认知度虽高,但并未显著影响游客的访问决策,其作用类似安慰剂,更多与政治利益而非经济发展相关。

Abstract

The UNESCO World Heritage (WH) List is often regarded as a successful tourism brand that motivates site nominations. However, there is relatively little research dealing specifically with WH brand attraction effects, and what does exist shows conflicting results. There is a significant research gap in terms of awareness of the WH brand and its potential impact on visitation, which this study seeks to fill through a comparative analysis of three diverse case studies: Independence Hall, USA; Studenica Monastery, Serbia; and the Archaeological Site of Volubilis, Morocco. Survey data (n = 771) from these three sites were collected and analyzed resulting in three distinct clusters of visitors. One of the clusters does exhibit higher levels of awareness of the WH brand, but members of this group were not motivated by this knowledge when planning their site visit. It is concluded that the WH brand may function as a placebo, and that its importance may be tied more to political interests than economic advancement. Thus, dependency on the WH List for tourism development may potentially be detrimental for locations in the long term. The WH brand's placebo effect could result in long-term problems for both the site and those whose livelihoods depend on tourism.

旅游营销世界遗产遗产旅游地理