理解社交网络环境中社会影响在激发好奇心以及影响态度和行为中的作用

Understanding the role of social influence in piquing curiosity and influencing attitudes and behaviors in a social network environment

Psychology and Marketing · 2017
被引 68
ABS 3

中文导读

通过两项研究,发现社交网络帖子中发帖人的群体归属会影响读者的好奇心,进而影响对体验的态度和参与意愿,且人际影响易感性会调节这一过程。

Abstract

Abstract Social networks provide an innovative means for facilitating social influence as well as arousing consumer curiosity. However, research on how social influence impacts attitudes and behaviors in this context is limited. Further, even less research exists examining how curiosity impacts consumers’ behaviors, which is concerning since curiosity may be especially relevant in an online setting. To overcome these gaps, two studies were conducted which demonstrate that a consumer's curiosity toward a social network post is influenced by the group membership of the individual who created the post. In turn, curiosity leads to more positive attitudes toward the experience described or represented in the post, which leads to higher intentions to undertake that experience. Additionally, consumer susceptibility to interpersonal influence is found to moderate the relationship between group membership and curiosity. If susceptibility to interpersonal influence is strong enough, content posted by a dissociative group member can also arouse curiosity and positively influence attitudes and behavioral intentions.

消费者行为社会心理学社交网络好奇心人际影响