Activating citizens in Dutch care reforms: framing new co-production roles and competences for citizens and professionals
研究荷兰政府如何通过政策文件构建公民和专业人员的新角色与能力，发现公民作为共同生产者的角色并未取代传统客户角色，而是增加了角色层次，专业人员需要具备激活、支持和合作的新能力。
This study explores the growing interest of governments in co-production and self-organisation by examining the framing of roles and responsibilities of citizens and professionals in care reforms. As in many other western countries, the Dutch welfare state is subject to major reforms, shifting responsibilities back towards society. A qualitative content analysis of policy letters of the Dutch national government shows that newer roles (citizen-as-co-producers) do not substitute traditional roles (citizen-as-clients), but constitute a new layer resulting in an expansion and diversification of roles for regular providers. Activating, supporting and partnering with citizens are framed as new competences of professionals.