点赞、分享、推特和连接:用生态瞬时评估法研究工作中非工作社交媒体使用与工作投入的关系

Share, like, twitter, and connect: Ecological momentary assessment to examine the relationship between non-work social media use at work and work engagement

Work and Stress · 2017
被引 112 · 同刊同年前 10%
ABS 4

中文导读

研究用生态瞬时评估法调查了334名白领在工作中的非工作社交媒体使用,发现虽然总体上与较低的工作投入相关,但每小时内的使用反而能提升下一小时的工作投入,可能起到微休息的作用。

Abstract

Non-work social media use at work has seen a dramatic increase in the last decade and is commonly deemed counterproductive work behaviour. However, we examined whether it may also serve as a micro-break and improve work engagement. We used ecological momentary assessment across 1 working day with up to 10 hourly measurements in 334 white-collar workers to measure non-work social media use and work engagement, resulting in 2235 hourly measurements. Multilevel modelling demonstrated that non-work social media use was associated with lower levels of work engagement between persons. Within persons, non-work social media use was also associated with lower concurrent work engagement. However, non-work social media use was related to higher levels of work engagement 1 hour later. While more extensive non-work social media use at work was generally associated with lower work engagement, our advanced study design revealed that the longer employees used social media for non-work purposes during 1 working hour, the more work engaged they were in the subsequent working hour, suggesting that employees turn to social media when energy levels are low and/or when they (temporarily) lose interest in their work. This behaviour may serve as a break, which in turn increases work engagement later during the day.

工作投入社交媒体生态瞬时评估工作行为组织心理学