施虐型监管行为对行为者自身的短暂益处:恢复与工作投入的研究

The Short-lived Benefits of Abusive Supervisory Behavior for Actors: An Investigation of Recovery and Work Engagement

ACADEMY OF MANAGEMENT JOURNAL · 2017
被引 236
人大 A+FT50UTD24ABS 4*

中文导读

基于资源保存理论,通过实验和日记研究发现,施虐型监管行为短期内能提升主管的恢复水平和工作投入,但长期则产生负面影响,且效果受个人共情关怀和工作要求调节。

Abstract

Although empirical evidence has accumulated showing that abusive supervision has devastating effects on subordinates’ work attitudes and outcomes, knowledge about how such behavior impacts supervisors who exhibit it is limited. Drawing upon conservation of resources theory, we develop and test a model that specifies how and when engaging in abusive supervisory behavior has immediate benefits for supervisors. Via two experiments and a multi-wave diary study across 10 consecutive workdays, we found that engaging in abusive supervisory behavior was associated with improved recovery level. Moreover, abusive supervisory behavior had a positive indirect effect on work engagement through recovery level. Interestingly, supplemental analyses suggested that these beneficial effects were short-lived because, over longer periods of time (i.e., one week and beyond), abusive supervisory behavior was negatively related to supervisors’ recovery level and engagement. The strength of these short-lived beneficial effects was also bound by personal and contextual factors. Empathic concern––a personal factor––and job demands––a contextual factor––moderated the observed effects. Specifically, supervisors with high empathic concern or low job demands experienced fewer benefits after engaging in abusive supervisory behavior. We discuss the theoretical and practical implications of these findings, and propose future research directions.

组织行为学人力资源管理工作心理学领导力