Who’s Really Doing the Work? The Impact of Group Size on Over-Claiming of Responsibility
研究群体规模和间接参与者(如主管、教师)如何影响人们过度认领责任的现象,并为个人、管理者和组织提供缓解其负面影响的实用建议。
People often believe that they do more than their fair share of work. This tendency plays out across daily life, from married couples to workplace collaborations. While the inclination to “over-claim” credit is pervasive and has potentially serious consequences, little is known about the factors that make it more or less likely to occur. This article considers two predictors—group size and the role of indirect participants, such as supervisors, teachers, coaches, and office assistants—on the phenomenon known as over-claiming. It offers practical steps for individuals, managers, and organizations to take to moderate the damaging effects of over-claiming.