Mindset matters: the role of employees’ stress mindset for day-specific reactions to workload anticipation
通过171名员工连续5个工作日的日记研究，发现员工对工作负荷的预期会激发其主动应对行为，进而提升工作活力和任务绩效，且这种效应受员工压力心态的调节。
In this diary study, we extended knowledge on the role of employees’ stress mindset in the anticipatory phase of the stress process. We examined how workload anticipation is related to approach-coping efforts throughout the workday and how employees’ stress mindset moderates this relationship. Moreover, we investigated how approach-coping efforts are related to vigour and task performance at the end of the workday. Finally, we proposed conditional indirect effects of workload anticipation on vigour and task performance that are moderated by employees’ stress mindset. We conducted a daily diary study over five workdays with 171 employees. Results of multilevel path analysis showed that employees with a more positive stress mindset made more approach-coping efforts when anticipating high workload. Approach-coping efforts were positively related to vigour and task performance. For employees with a more positive stress mindset, workload anticipation had a positive conditional indirect effect on vigour and task performance. Our results suggest that employees react differently to workload anticipation depending on their stress mindset. Moreover, approach-coping efforts may be a cognitive-behavioural mechanism that explains how workload relates to vigour and task performance for employees with a more positive stress mindset.