Measuring bureaucratic reputation: Scale development and validation
基于Carpenter的概念定义，开发并验证了一个标准化的一维官僚声誉量表（BRS），涵盖绩效、道德、程序公平、技术能力和一般声誉五个维度，适用于调查公民对官僚机构的声誉判断。
Despite growing interest in bureaucratic reputation as a theoretical construct, the field lacks a standardized measure that can be used in surveys to capture individual‐level variation in the reputation judgments of citizens and other audiences. The aim of this article, therefore, is to develop a standardized, individual‐level measure of bureaucratic reputation based on the conceptual definition provided by Carpenter ( ). Employing feedback from experts and data from a survey of over 300 U.S. citizens, this article develops and tests a unidimensional scale of bureaucratic reputation, representing the content domains of performance, morality, procedural fairness, technical competence, and general reputation. Results suggest that our proposed bureaucratic reputation scale (BRS) has good internal reliability and that it is positively associated with support for autonomy, budget, and power, which provides evidence of criterion validity. Potential uses of the scale to study bureaucratic reputation are discussed.