An approach for the modelling and quantification of PSS customisation
提出一个产品服务系统（PSS）定制化框架，包括文献中收集的步骤和对应方法，并引入基于向量分析的模块化表示和定制化程度量化方法，帮助工程师设计可定制的PSS。
A Product–Service System (PSS) is a dynamic and multidimensional system that is comprised of products, services, a large network of stakeholders and all necessary supporting infrastructures, aiming towards becoming continuously competitive, satisfying customer needs and improving environmental aspects. The design of such a system and its evaluation throughout the lifecycle are challenging tasks owing to their inherent complexity, which becomes even greater when the aspect of customisation is considered. Nevertheless, the literature work regarding the customisation of PSS is scarce. Towards bridging this gap, the present work proposes a framework for PSS customisation, including the main steps that are required for a successful PSS customisation. For each step in the framework, which has been collected from the literature, PSS approaches have been provided, and could be used in the execution of each step. Next, the present study introduces a method for: (i) the modular representation of PSS based on vector analysis, and then (ii) the quantification of the PSS customisation degree.