Building credible human capital analytics for organizational competitive advantage
强调将人力资本分析视为组织能力,提出从数据质量、分析能力和战略行动能力三个维度,在个体、流程和结构三个层面构建可信的HCA,以帮助组织从运营报告转向真正的分析并展示其价值。
Despite the enormous interest in human capital analytics (HCA), organizations have struggled to move from operational reporting to HCA. This is mainly the result of the inability of analytics teams to establish credible internal HCA and demonstrate its value. In this article, we stress the importance of conceptualizing HCA as an organizational capability and suggest a method for its operationalization. We argue that the development of HCA within an organization requires working with three dimensions of HCA: data quality, analytics capabilities, and strategic ability to act. Moreover, such work must be undertaken on three levels: individual, process, and structure.