Managing the university: Why “organized anarchy” is unacceptable in the age of massive open online courses
认为大学管理不能再维持现状，提出动态能力框架，帮助大学领导者感知变化、抓住机会、转型组织，以应对竞争和技术挑战。
The growing complexity of the university and of its competitive, technological, and operating environment means that the status quo in management is no longer adequate. New mental models are required. An approach that has been developed through a lengthy study of strategic management in the private sector is the dynamic capabilities framework. This essay presents the dynamic capabilities framework with indications for how it applies in the university context. By thinking in terms of sensing shifts, seizing opportunities, and transforming the university, a university’s leaders can improve their own effectiveness and their school’s readiness to respond to challenges and achieve its goals.