晋升与彼得原理

Promotions and the Peter Principle*

Quarterly Journal of Economics · 2019
被引 133
人大 A+FT50ABS 4*

中文导读

利用131家企业的销售人员绩效微观数据,发现企业晋升时过度看重当前岗位表现而忽视管理潜力,符合彼得原理,且这种低效晋升成本高昂。

Abstract

Abstract The best worker is not always the best candidate for manager. In these cases, do firms promote the best potential manager or the best worker in their current job? Using microdata on the performance of sales workers at 131 firms, we find evidence consistent with the Peter Principle, which proposes that firms prioritize current job performance in promotion decisions at the expense of other observable characteristics that better predict managerial performance. We estimate that the costs of promoting workers with lower managerial potential are high, suggesting either that firms are making inefficient promotion decisions or that the benefits of promotion-based incentives are great enough to justify the costs of managerial mismatch. We find that firms manage the costs of the Peter Principle by placing less weight on sales performance in promotion decisions when managerial roles entail greater responsibility and when frontline workers are incentivized by strong pay for performance.

彼得原理晋升决策管理绩效销售业绩