逆流而上:动态感觉运动体验对消费者选择的影响

Going against the Flow: The Effects of Dynamic Sensorimotor Experiences on Consumer Choice

Journal of Consumer Research · 2017
被引 16
FT 50UTD 24ABS 4★

中文导读

研究发现,消费者体验逆流而上的动态感觉后,更倾向于选择通常不被偏好的选项,这种效应依赖于动态、自我体验的感觉,并受主观感受和外部规范信息的影响。

Abstract

Abstract Sensorimotor experiences of going against the flow can affect the choices consumers make. Eight experiments show that consumers who experience the sensation of going against the flow pick alternatives that are normatively not preferred (experiments 1a and 1b). These effects are evident only when the sensations are dynamic and self-experienced (experiments 2a and 2b), subjective feelings are elicited (experiments 4a and 4b), and no other objective, external norm information is supplied (experiment 5). Experiences of going against the flow typically involve both movement and direction and are represented in memory schematically. Re-experiencing these sensations leads to the activation of this schematic representation and elicits a feeling-based behavioral disposition to do something different, or to go against one’s initial inclination (experiment 3), leading participants to pick an option that is normatively not preferred.

消费者行为感觉运动体验选择决策心理学